Our Process for Getting Your Claims Paid

At Advanced Revenue Cycle Management, we’ve developed thorough systems that support one core goal—getting every claim paid. Our detailed processes allow us to anticipate problems before they start.

From running daily 60-day payer reports to checking for overnight changes to patient status, we proactively monitor the small things that can quickly turn into bigger issues. By staying ahead of the curve, we reduce delays and ensure claims don’t fall through the cracks.

Real-Time Communication Matters

Our processes aren’t just internal—they’re built around constant communication with our clients. When something unexpected pops up, like a coverage change or a new payer issue, our team immediately reaches out.

If an email goes unanswered, we follow up again—and again if needed—with a phone call. We don’t let things sit idle. Our clients know that when they work with us, they have a partner who stays on top of every detail and keeps them informed every step of the way.

Transparent Follow-Up and Documentation

We believe our clients should never be left guessing about the status of a claim. That’s why every account we manage is paired with an accurate, real-time AR report, detailed notes and a complete follow-up history.

Each step we take to resolve a claim is carefully documented, so you know exactly what’s been done and what’s next. This level of transparency and accountability is what sets us apart—and what gives our clients peace of mind.

When it comes to revenue cycle management, it’s the details that make the difference. And at ARCM, we never overlook the details. Contact us for more on how we can help your agency. 

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