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- Case Study
Case Study: Maximizing Billing
CASE STUDY:
MAXIMIZING BILLING,
MINIMIZING OUTSTANDING CLAIMS
In May 2020, Advanced Hospice Management began working with a hospice provider in Maryland who had unexpectedly lost their in-house biller. They were experiencing inconsistent levels of revenue due to a lack of follow-up regarding outstanding bills. Looking for a way to maximize billing and create a more consistent revenue flow, they contacted Advanced Hospice Management.
“The knowledge they share with us is pretty amazing.”
“In less than 30 days, Advanced Hospice Management was able to completely take over our billing department.”
CHALLENGES
- Previous biller failed to consistently follow up regarding outstanding claims
- Accounts receivable aging reports were continuously rising
- Billing system was not as organized or efficient as needed
OUR SOLUTIONS
- Kept an audit on their medical records to ensure billing was up to date
- Followed claims from submission to payment, including appeals and reconsiderations
- Provided company with high-level responsiveness, allowing for a seamless transition
“Instead of having us convert our health records system, they were able to use our existing system. Everyone here feels so fortunate to have found them.”
-Peggy, Executive Assistant, Hospice Agency
RESULTS
- By closely monitoring claims, Advanced Hospice Management has been able to increase revenue and create a steady flow of revenue for the hospice provider.
- Advanced Hospice Management oversees all bill discrepancies to ensure all billing is handled in the correct manner and in a timely fashion.
- The existing in-house systems were kept intact, allowing for a seamless transition.
