Why Maintain Regulatory Compliance

As a specialized hospice billing service, clients often come to us after experiencing major issues at a previous company. We constantly see hospices left in financial shambles after inadequate billing services fail to deliver the high level of attention and thought that hospice billing requires.

A Real-World Example of Billing Gone Wrong 

In 2016, we began working with a client after the previous billing company failed to react to Medicare regulatory changes, and the hospice lost tens of thousands of dollars. In addition, the billing service lacked responsiveness, and collection rates during this period suffered tremendously.

Although the hospice was in an awful situation, we knew we could devise a plan to stop outstanding collections from rising and regain regulatory compliance. Within seven months of Advanced Revenue Cycle Management working with this client, we collected every cent and oversaw the implementation of a massive software upgrade.

A True Turnaround 

“When AHM took over it was a complete 180. A breath of fresh air. Everything they said was proven with our collections.” – Hospice CEO 

That transformation wasn’t accidental. It was the result of detailed systems, immediate intervention, and a relentless focus on results. Our team coordinated directly with the client’s internal staff, conducted a full audit and built a proactive reporting cadence that allowed leadership to stay informed and in control.

Why Specialized Support Matters

Hospice billing isn’t like any other part of the healthcare industry. It’s emotional, time-sensitive and regulation-heavy. That’s why a one-size-fits-all billing company simply can’t keep up. At ARCM, we specialize in hospice because we believe your mission deserves our full focus, and your collections should reflect the care you give. 

View the entire case study here: The Importance of Maintaining Regulatory Compliance.